Accident Recovery

Accident recovery. Winch-outs. Scenes handled right.

After a collision, rollover, or slide into a roadside ditch, there is a right way and a wrong way to get the vehicle out. Wrong hooks can crack frames, damage airbags that did not deploy, or make the insurance claim worse. Our drivers are trained for response on the Hernando de Soto Bridge and Memphis & Arkansas Bridge approaches, two Mississippi River crossings with no shoulder refuge mid-span, and for winch-out recovery from ditches, soft shoulders, and standing water after a Memphis thunderstorm.

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Quick Tow Memphis wrecker performing a controlled winch-out near a flooded South Memphis underpass

What's included in this service?

Freeway accident response on the I-40 and I-55 bridge approaches and beyond
Winch-out recovery from ditches, creek banks, and soft shoulders
Standing-water pull-out and recovery after summer storms and MLGW-outage weather
Rollover righting and recovery
Post-collision staging to body shop or storage
Insurance-company photo and documentation support
Law-enforcement scene coordination
Recovery for vehicles found after a police-directed theft recovery

When do you need this service?

Vehicle slid off the road into a ditch or creek bank
Collision with disabled or immobilized vehicle
Rollover requiring careful righting
Stalled in standing water after a Memphis thunderstorm or ice-storm runoff
Stuck off-road after leaving a paved shoulder
Need a tow to complete an insurance claim
Police-directed removal from the scene

What do homeowners ask about Accident Recovery?

Will my insurance cover this?

Most comprehensive and collision policies cover post-accident towing as part of the claim. Call your insurer right after the tow; they will reimburse or pay direct. We give you a detailed invoice with the scene location, reason for the tow, and destination - exactly what adjusters need.

How do winch-outs work?

When a vehicle slides off the road, we use the wrecker's integrated winch to pull it back onto the pavement. On a soft shoulder that takes 15-30 minutes. A vehicle deep in standing water or hung up on a steep bank takes careful anchor work and rigging - sometimes 1-2 hours. We explain what we see and what we are going to do before starting.

What happens if I break down on the Hernando de Soto Bridge or the Memphis & Arkansas Bridge?

Neither crossing has a shoulder refuge mid-span, and both carry heavy interstate-truck volume around the clock. In May 2021, a discovered crack in a load-bearing girder shut the Hernando de Soto Bridge for nearly three months, rerouting the entire load onto the Memphis & Arkansas Bridge, real proof of how little margin these spans have. TDOT's HELP patrol covers both approaches during the day (6am to 8:30pm) for a quick assist, but it does not tow and it does not run overnight. Stay belted, hazards on, and call us.

Do you coordinate with TDOT and local police?

Yes. We respond alongside Memphis Police and TDOT for freeway scene work across the metro, including both river-bridge approaches and the I-240 loop. For local police scenes, we coordinate the removal, the paperwork, and the transport destination chosen by the vehicle owner or officer.

What do I need to do at the scene?

If everyone is safe, step off the road, call 911 if it is a collision, and then call us. Do not try to move the vehicle yourself. Do not stand in traffic to take photos. We will arrive, stage the vehicle safely, and help you coordinate with law enforcement, the insurance company, and the body shop.